Privacy Policy
This Privacy Policy outlines how "The Graham Brothers" (referred to as "we," "us," or "our") collects, uses, discloses, and protects personal information gathered from users (referred to as "you" or "your") of our website. We are committed to safeguarding your privacy and ensuring the security of any personal information you provide. By accessing and using our website, you consent to the practices described in this Privacy Policy.
1. Information Collection:
a. Personal Information: We may collect personal information, such as your name, email address, shipping address, and contact details, when you voluntarily provide it to us during the purchase process or when subscribing to our newsletter.
b. Usage Data: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and browsing patterns. This information helps us analyze trends, administer the site, and improve user experience.
2. Use of Information:
a. Personal Information: We use your personal information to process your orders, fulfill your requests, communicate with you, and provide customer support. We may also use your information to send promotional emails or newsletters if you have opted to receive them.
b. Usage Data: We utilize usage data to improve our website, analyze user behavior, and tailor our content to provide a better user experience.
3. Disclosure of Information:
a. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
b. We may share your personal information with trusted service providers who assist us in operating our website, conducting business operations, or providing services to you. These service providers are obligated to keep your information confidential and are not authorized to use it for any other purpose.
c. We may disclose your personal information if required by law or to protect our legal rights, enforce our Terms and Conditions, or respond to a legal process.
4. Data Security:
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure, and we cannot guarantee absolute security.
5. Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by applicable laws.
6. Third-Party Links:
Our website may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy:
Our website is intended for general audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete it from our records.
8. Your Rights:
You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights or have any questions or concerns about our privacy practices, please contact us using the provided contact information.
9. Changes to the Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the updated Privacy Policy on our website. We recommend reviewing this Privacy Policy periodically for any updates.
10. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information provided.
Last updated: 8 July 2023.
